Minicom: 0800 404 6160, Fraud helpdesk EC3N 2PH Including contact details for our customer services and helpdesk, Lines open Monday to Friday 8am - 6pm; Saturday 9am - 1pm, OneCard customer services Minicom: 0800 404 6160. To apply for a credit card you need to be aged 18 or over and a UK resident. / OneCard | RBS International; Share it now. Up to 38 days' interest-free credit could help boost your cash flow - and give you greater flexibility. OneCard eliminates the need for you to process employee expenses - and stops your staff having to wait on their business expenses being reimbursed. Travel insurance is underwritten by Chubb European Group SE. OneCard helpline Now more than ever, you should consider using Apple Pay to pay with your business debit and credit card. Details of the interest rates and fees applied to OneCard, *Charge only applies if balance is not cleared in full by due date, *Grace Period fee is calculated monthly as this percentage of the statement balance. Head into a branch and bring your Royal Bank card. Email: uk.claims@chubb.com More details can be found on our Standards of Lending Practice for Business Customers page. Southend-on-Sea You can add as many cardholders as required when you open your account. Only individuals who have registered or are registering for this service should proceed beyond this point. From abroad: +44 20 3126 4846 Security may be required. Reduce expenses admin Pay for business travel with your onecard and you’re automatically covered for business travel accidents up to £25,000 increasing to £100,000, whilst travelling on licensed public transport or in a hire car. If you have any questions, please contact your Relationship Manager or call the OneCard helpline on 0345 877 8113 between 8am and 5.30pm, Monday to Friday; 9am - 1pm Saturday. Retailer limits may apply. To do this select the 'Need help?' Got an Android phone? If your debit, credit or Digital Banking card is not working for any reason, Cora your digital assistant can help you sort it. Welcome to Royal Bank of Scotland. The rate may change at any time and without notice - to see the up-to-date rates used please visit www.mastercard.com/global/currencyconversion, https://www.business.rbs.co.uk/business/accessibility.html. If you want to become a business customer take a look at our business current accounts. For the security of customers, any unauthorised attempt to access customer credit card information will be monitored, and may be subject to legal action. Centralised billing It’s taking longer than usual to process new applications. OneCard helpline 0345 877 8113 From abroad: +44 20 3126 4846 Minicom: 0800 404 6160 . Smart Data Online (SDOL) is our free secure Online management information system that streamlines the administration involved in managing the transactions on your RBS International OneCard. Combine your travel, entertainment and general business expenses with the online tools you need to manage your card payments efficiently. From abroad: +44 1268 508020, Chubb (Claims Department) 0345 300 4350 OTP Service is a security feature provided by Royal Bank of Scotland International. *Required field Using OneCard at any Mastercard VAT-enabled UK merchant means you won't need invoices to reclaim VAT. Everything you need to know about your card reader, including setting up a card reader, using a card reader or ordering a card reader. In the UK: 0370 010 1152 Outside the UK: +44 1268 508019 Relay UK: 18001 0370 010 1152 For emergency card replacement and cash advance whilst abroad, please contact MasterCard emergency services.If you encounter a fraud security … Learn more. From abroad: +44 141 285 2999 We adhere to the Standards of Lending Practice which are monitored and enforced by the LSB. If you require more than 3 account holders, please also complete and return the cardholder schedule. Corporate liability waiver insurance protects you against employee misuse. Retailer limits may apply. onecard could be ideal if you have multiple employees in your business who make business purchases but need flexibility to control purchases and expenses ClearSpend, a free app that gives you complete control of your account in real-time – view all cardholder transactions, set credit limits and block and enable cards Get up to £1.5 million cover per year against employee card misuse. Individual cardholders are also insured up to £50,000 per year. RBS provides a range of products and services which includes bank accounts, credit cards, mortgages, loans, savings accounts, investments and insurance deals. Whatever the size of your business, OneCard gives you the flexibility to control purchases and manage expenses for an annual fee of £45 per card. There are a number of different ways that a Royal Bank of Scotland credit card bill can be paid. One Time Passcode Frequently asked questions. Grace Period fee is calculated monthly as this percentage of the statement balance. If your application has been fully completed and is successful we’ll text you and you should receive your new card and PIN within 10-12 working days. Lending options if your business has been affected by Coronavirus, Please choose an option below to continue, Switching to a Royal Bank of Scotland Business bank account, Coronavirus Large Business Interruption Loan, Repayment holiday on existing business loans, Understanding your Coronavirus Business Interruption Loan, Bonds, guarantees and standby letters of credit, Get your business off the ground and moving, Coronavirus Bounce Back Loan Scheme (BBLS), Coronavirus Business Interruption Loan Scheme (CBILS). RBS International OneCard Terms and Conditions. onecard helpline (Mon-Fri 8am-6pm; Sat 9am-1pm. This leaflet explains the details of the Insurance Policies. To discuss your banking requirements, please contact your local branch. What is a One Time Passcode (OTP) service? Use Smart Data OnLine (SDOL), our market leading expense management software. Your onecard comes with corporate liability waiver insurance to protect you against employee misuse. Emergency card replacement and cash advance 0345 877 8113 0207 528 4642 Pay your monthly statement direct from your business bank account. 2.95% of the transaction amount (minimum £2.95). Google Pay available on selected Android devices. Facsimile: +44 141 285 2901 public holidays), For more information on accessibility, visit: https://www.business.rbs.co.uk/business/accessibility.html. The adaptable RBS International OneCard can be used at millions of outlets worldwide for business procurement and travel and entertainment spending. Get information before you travel as well as legal and medical information while abroad. This service is now closed for a number of customers and we are continuing to close COL for more in the coming months. Call charges from residential lines, business lines and mobiles vary and depend on your telephone operator's tariffs. 0345 841 0059 From 14th September 2019, as a part of the Payment Services Directive 2 (PSD2), we’ll be introducing the use of One Time Passcodes (OTP) to complete online transactions and to access some services. 6 Crutched Friars Great, thanks for choosing our onecard... Mon to Fri 9am-5.30pm (excl. Forms and guidance to help you set up and manage your OneCard. RBS One Card Policy and Procedure Introduction The RBS One Card is provided as a facility to pay for goods and services more efficiently. UK businesses only. Compare credit cards from the Royal Bank of Scotland. ClearSpend is a new, convenient, free mobile application available on iOS and Android. Get a clear picture of your team's expenses, onecard could be ideal if you have multiple employees in your business who make business purchases but need flexibility to control purchases and expenses, ClearSpend, a free app that gives you complete control of your account in real-time – view all cardholder transactions, set credit limits and block and enable cards, Use for business procurement, travel & entertainment spending, You can either give employees their own card or use the hosted onecard option, where details are lodged with specific suppliers and all spend goes against one card number, Easier VAT reclaims as you won’t need invoices to reclaim VAT. Our free Cards OnLine management system helps you keep track of your Royal Bank of Scotland credit and charge card balances, statements and transactions. This cover is underwritten by JLT Speciality Limited. Learn more. An overview of the benefits of OneCard and details of how we will work with you. Individual cardholders are also insured up to £50,000 per year. RBS International OneCard is offered with free Chubb Travel Accident insurance and Corporate Liability Waiver insurance, however you can choose to opt-out of receiving one or both of these benefits by indicating this within the application form. We’ll aim to have you up and running as soon as possible. Why are we introducing One Time Passcode? * Not applicable to lodge account or virtual account. RBS is one of the retail banking subsidiaries of the Royal Bank of Scotland Group which also includes NatWest and Ulster Bank. Charge only applies if balance is not cleared in full by due date. To open a RBS International OneCard card account and request cards for up to 3 cardholders. With Smart Data Online, OneCard's electronic reporting tool , you are able to review and approve cardholder transactions, create spending analysis reports and data exports, and obtain HMRC approved VAT reports. It lets you monitor spending at cardholder and management levels. The Royal Bank of Scotland For emergency card replacement and cash advance whilst abroad, please contact Mastercard emergency services. SS1 9AJ, Lost or stolen cards Only individuals who have authorised access to Royal Bank of Scotland Bankline should proceed beyond this point. Electronic transaction file feed (optional), Duplicate card receipt (sales voucher) UK, Duplicate card receipt (sales voucher) abroad, OneCard contacts Apple Pay available on selected Apple devices. Customer services phone line staffed seven days a week. You can keep the one you have if you have one, but you'll receive a standard card when it's renewed. Travel insurance is underwritten by Chubb European Group SE. Get up to £1.5 million cover per year against employee card misuse. Track and report business expenditure Easier VAT reclaims OneCard customer services The Royal Bank of Scotland Commercial Card Division Cards Customer Services PO … For the security of customers, any unauthorised attempt to access customer bank information will be monitored and may be subject to legal action. Forms and guides Log in to the app, select the 'Help' icon at the bottom, and you'll see your customer number at the top of the screen. It’s contactless, safe and easy. If you want to continue to apply online and just need a reminder of your customer number, you can find this in the app too. Set monthly and single transaction limits and merchant blocking restrictions. From abroad: +44 1268 500 813 / OneCard | RBS International / One Time Passcode | RBS International; Share it now. To avoid delays, or the application form being returned, please make sure you’ve completed ALL sections. 01. You can establish individual cardholder and transaction limits and change them at any time. Being issued with a One Card does not give an automatic approval to spend and therefore appropriate prior approval should always be sought for spending on a card, within delegated limits, prior to use. Replace payment methods with per transaction charges and eliminate the need for you to process employee expenses. Make changes to your card account such as changing authorised contacts, block spending by merchant category groups, or amend a card limit. The following options are available for current account holders, if you are a credit card only customer please arrange a payment through your own bank. RBS credit cards are issued by Mastercard, one of the biggest credit card providers in the world. This cover is underwritten by JLT Speciality Limited. Don't have an account with RBS International? Jardine Lloyd Thompson Limited Choose from our 0% balance transfer, low rate, rewards or travel credit cards and apply online today in just 10 minutes. To apply, you must be a UK resident aged 18 or over. Pay for business travel with your OneCard and you're automatically covered for business travel accidents up to £25,000 increasing to £100,000, whilst travelling on licensed public transport or in a hire car. PO Box 5747 0370 6000 459 Terms and conditions, insurance policies and factsheet. Receive Internet PIN and Password assistance in just a few quick and easy steps! Cards Customer Services Please note that you can only apply for a onecard if you represent a: A limited company or other corporate body, or, A Partnership of four or more partners, or. Commercial Card Division Lines open Monday to Friday 8am - 6pm; Saturday 9am - 1pm. Please be aware there will be no discount to fees or charges as a result of choosing not to take these free benefits. Calls may be recorded. The fee will be applied on the date the transaction is debited to the Account. You can contact Co-op Bank to carry out a range of transactions or make changes to the details on your credit card account between 8am and 8pm, 7 days a week, 365 days a year. We no longer offer personalised debit cards. Subject to status, business use only. Cardholders, including personal information such full name, date of birth and residential address, Your business account number and sort code. If you only have one card that you use with your card reader, you will see: Your access to the full service has been locked, to access the full service again you'll need to unlock your card for use in Digital Banking. 24hr automated system is available for balance, credit limit and transaction enquiries.). 2.95% of the transaction amount (minimum £2.95). ©The Royal Bank of Scotland International Limited, Running your Business | Corporate Banking | RBS International, Useful forms and guides to help you set up and manage your OneCard, Analyse expenditure with our online card management tools, OneCard includes Travel and Corporate Liability Waiver insurance. tab on the right, type 'card locked' and follow the on screen steps. Foreign card transactions (including purchases of foreign currency and travellers' cheques) will be converted into Sterling using the MasterCard Payment Scheme Exchange Rate, normally when you make the transaction. You may wish to take advice from an independent financial advisor, charity (for example, Citizens Advice) or not-for-profit organisation before entering in to a credit agreement with us. OneCard One time passcode. It has around 700 branches, based mainly in Scotland. Email: BCLW@jltgroup.com. Save time. onecard could be ideal if you have multiple employees in your business who make business purchases but need flexibility to control purchases and expenses ClearSpend, a free app that gives you complete control of your account in real-time – view all cardholder transactions, set credit limits and block and enable cards Then use your phone to pay for anything from boarding passes to restaurant meals. Remember, if you have access to the Royal Bank of Scotland mobile app, you can apply there for this card. Your Royal Bank of Scotland debit card. You can store your card details in your secure Google account. Calls may be recorded for training and monitoring purposes. To apply, you must be either a Limited Company, UK public sector organisation, Partnership (of 4 or more partners) or a Charity without individuals as trustees with an annual turnover of £2m+ and maintain a business bank account in the same legal entity name with Royal Bank of Scotland. Simply tell us your personal details. London Important Service Message The Cards Online (COL) service is closing for new and existing users. You may find it useful to use our credit card repayment tool (opens in a new window). You can also add additional cards once your account has been opened. And it keeps you from having to touch physical buttons or exchange cash when you’re out getting what you need. Give employees their own card or use the hosted OneCard option, where details are lodged with specific suppliers and all spend goes against one card number. Better cash flow management Find out more and log in. Messages. To confirm your … Your step-by-step guide: If you need to order a statement going back more than 7 years you can order one by popping into your local branch. Website: www.chubbclaims.co.uk, Jardine Lloyd Thompson Limited (Claims) To see how much your call might cost, visit the call charge information page. Set up reports to help you check and analyse business spending. To be completed in conjunction with a new account application form or new/existing billing unit. Calls may be recorded. If you are an existing RBS International customer, please complete the application form and return it to your Relationship Manager. Interest rates and fees ClearSpend provides you with control and visibility of card transactions, so you can feel comfortable issuing cards to employees and see precisely how money is being spent. If you have any queries regarding OneCard please contact the helpline. Click on the ask Cora button below to start a chat. Simply complete the additional cardholder application form (PDF 2,197KB), Yes you do. I want to get an additional card (PDF, 2,197KB). Step 1 of 3. Visit today to see how we can serve you. Our credit card eligibility checker will let you know how likely you are to be eligible for a Royal Bank of Scotland credit card. Product fees may apply. If we have to decline your application, we’ll send you an email or text message. All card spend is consolidated to a single monthly statement settled in one amount by your business. To open an additional billing unit for your existing card programme. Our extensive personal banking products include bank accounts, mortgages, credit cards, loans and more. Lines open Monday to Friday 8am - 6pm; Saturday 9am - 1pm . Our onecard is only available to existing NatWest business customers. You up and running as soon as possible OneCard card account such changing. For new and existing users are issued by Mastercard, one of the Bank... 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